中国邮电高校学报(英文) ›› 2007, Vol. 14 ›› Issue (3): 123-128.doi: 1005-8885 (2007) 03-0123-06

• Telecommunication Economics and Services • 上一篇    

Study of customer acquisition support system for mobile operators

张晓航;吕廷杰;杨天剑   

  1. School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • 收稿日期:2006-10-11 修回日期:1900-01-01 出版日期:2007-09-30

Study of customer acquisition support system for mobile operators

ZHANG Xiao-hang; LV Ting-jie; YANG Tian-jian   

  1. School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • Received:2006-10-11 Revised:1900-01-01 Online:2007-09-30

摘要:

The mobile operators are struggling for improving the market share and the revenues. One important method is to acquire the potential customers from the competitors. This article presents a whole acquisition process and an integrated framework for customer acquisition support system (CASS). The core of the system is the customer acquisition identification models which are built based on data mining technologies. The CASS can automate the acquisition process and decrease the cost and implement precise marketing strategy for mobile operators.

关键词:

CASS; data mining; mobile

Abstract:

The mobile operators are struggling for improving the market share and the revenues. One important method is to acquire the potential customers from the competitors. This article presents a whole acquisition process and an integrated framework for customer acquisition support system (CASS). The core of the system is the customer acquisition identification models which are built based on data mining technologies. The CASS can automate the acquisition process and decrease the cost and implement precise marketing strategy for mobile operators.

Key words:

CASS; data mining; mobile

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