王治宇; 邱燕琳; 桂世河
WANG Zhi-yu; QIU Yan-lin; GUI Shi-he
摘要: This paper reviews the development of quality management and competitive advantage, and explores the notion of strategic status of quality as a source of sustained competitive advantage. In addition, the paper presents a number of suggestions to the Chinese telecommunications industry on the development of quality competence in order to sustain an advantage over foreign competitors. 17 Refs. In English.
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