中国邮电高校学报(英文) ›› 2010, Vol. 17 ›› Issue (3): 85-90.doi: 10.1016/S1005-8885(09)60469-6

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User-perceived e-mail service QoS parameters and measurement

李永智1,雷振明2,刘枫2   

  1. 1. 北京邮电大学
    2. 北京邮电大学 信息处理与智能技术重点实验室
  • 收稿日期:2009-10-15 修回日期:2010-01-20 出版日期:2010-06-30 发布日期:2010-06-29
  • 通讯作者: 李永智 E-mail:laphylee@gmail.com;laphylee@gmail.com
  • 基金资助:

    国家科技支撑计划(2008BAH37B04)

User-perceived e-mail service QoS parameters and measurement

  • Received:2009-10-15 Revised:2010-01-20 Online:2010-06-30 Published:2010-06-29

摘要:

A group of quality of service (QoS) parameters of electronic mail (e-mail) traffic are proposed from users’ perspective. These parameters cover three fields: delay, throughput and usability. Concept and algorithm of each parameter are presented and its effect on user perceptions is described. In order to evaluate the effectiveness of these parameters, an active measurement system is implemented. Measured results show that the group of QoS parameters we proposed can be used to get a comprehensive view of user-perceived e-mail service QoS.

关键词:

user perceptions, e-mail service, QoS, active measurement

Abstract:

A group of quality of service (QoS) parameters of electronic mail (e-mail) traffic are proposed from users’ perspective. These parameters cover three fields: delay, throughput and usability. Concept and algorithm of each parameter are presented and its effect on user perceptions is described. In order to evaluate the effectiveness of these parameters, an active measurement system is implemented. Measured results show that the group of QoS parameters we proposed can be used to get a comprehensive view of user-perceived e-mail service QoS.

Key words:

user perceptions, e-mail service, QoS, active measurement